GATA – Wayfinding Services for Accessible Tourism in the Cloud
Cristina Rodríguez, Juan Martínez Romo,Juan A. Hernández, Susana Borromeo
Despite recent advances in mobile tourism systems, how many of them can be used by people with sensorial or physical disabilities? According to the United Nations Development Program, people with disabilities represent around 10% of the world’s population, or around 650 million people. Most of them still have to deal with some problems: a huge amount of tourist information, dynamic environments and users, barriers to people with disabilities, designs that are not universally accessible, and managers who need to have programming knowledge. The idea behind GATA-wayfinding presents a universal solution for managing smartphone apps through an online management service with a focus on accessible tourism. The online service generates information and routes with accessibility criteria for people with disabilities. The aim is to integrate GALILEO and GPS to obtain an accuracy of few centimetres, which is essential for blind users. Moreover, the idea can be applied to indoor spaces and emergency situations, which makes it relevant for smart cities and managers seeking to put accessible tourism in the hands of users.